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Inside Sales

Company Name:
FGP International
The Inside Sales Representative is responsible for customer service through various duties, including but not limited to: entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff.
Responsibilities:
Responsible for answering telephone calls from outside customers and assisting them in their needs, such as identifying and interchanging product.
Expected to enter and maintain all sales orders, including releasing orders on credit hold, and expediting previous orders.
Also expected to accurately quote product to the customer.
Expect to capture over-the-counter sales with walk-in customers.
Occasionally will purchase product directly from the manufacturer.
May perform occasional duties in the warehouse, such as shipping and receiving.
Assists and supports the outside sales staff, including performing "cold" calls.
Responsible for other duties as they are assigned.
Education & Experience:
H.S. Diploma or GED required. 1-2 years in a customer service or sales environment preferred. Good product knowledge of bearings and power transmission and industrial supplies, with emphasis placed on mechanical aptitude.

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